Terms & Conditions

Welcome to Rainy Daves Property Group (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website www.rainydavespropertygroup.co.uk (“Website”) and our services, including property management, sales, and development. By accessing or using our website, you agree to be bound by these terms.

1. Acceptance of Terms

By accessing or using this website, you agree to be legally bound by these terms and our privacy policy. If you do not agree to these terms, you must not access or use our website or services.

2. Services Provided

We provide the following services through our website:

Property Management Services
Property Sales and property Brokerage
Property Development and Investment Services
General Property Consulting

The information provided is for general informational purposes only and does not constitute legal or financial advice.

3. Eligibility

You must be at least 18 years of age or the age of majority in your jurisdiction to use this Website or engage in any services.

4. Use of Website

You agree to:

Use this website only for lawful purposes.
Not engage in any activity that could harm, disable, overburden, or impair the website.
Do not attempt to gain unauthorized access to our systems or networks.
Not reproduce, duplicate, copy, sell, resell, or exploit any portion of the website or services without express written permission.

5. Intellectual Property

All content on this website, including text, images, graphics, logos, and software, is the property of Rainy Daves Property Group or its licensors and protected by copyright and intellectual property laws. You may not use any of our content without prior written consent.

6. Property Listings and Information

We strive to ensure all property listings and information provided are accurate and up to date. However, we do not warrant the accuracy, completeness, or reliability of any listings or information on the Website.

All property availability, prices, and descriptions are subject to change without notice and do not constitute binding offers.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, terms, or privacy policies of those third-party websites. Access them at your own risk.

8. Disclaimers

We provide our Website and services “as is” and “as available” without any warranties, express or implied.
We do not guarantee that the Website will be secure or free from bugs or viruses.
Any reliance you place on information from this Website is strictly at your own risk.

9. Limitation of Liability

To the fullest extent permitted by law, Rainy Daves Property Group and its affiliates will not be liable for any damages, including but not limited to loss of profits, business interruption, or data loss, arising out of or in connection with your use of the Website or services.

10. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which can be found here.

11. Indemnification

12. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Website following changes constitutes acceptance.

13. Governing Law

These terms are governed by and construed in accordance with the laws of the United Kingdom, and you submit to the exclusive jurisdiction of the courts located in England and Wales.

14. Contact Us

For questions about these terms or our services, please contact:

Company Name: Rainy Daves Property Group
Address: Suite 2957, Unit 3A, 34-35 Hatton Gardens, Holborn, London, Greater London, EC1N 8DX, UK.

Email: Support@rainydavespropertygroup.co.uk
Phone Number: 0333 335 6972 option 5

15. Complaints

We are committed to providing a professional service to all our clients and customers. If something goes wrong, we need you to tell us about it. This will help us to improve our standards.

We will, where appropriate, make reasonable adjustments for consumers who might be disadvantaged because of factors such as their age, infirmity, disability, lack of knowledge, lack of linguistic or numeracy ability, economic circumstances, bereavement, or not speaking English as a first language.

If you have a complaint, please send us an email to complaints@rainydavespropertygroup.co.uk requesting a complaints form so the complaint can be logged on our system. Please include as much detail as possible on the form; if you run out of space, then you can send the rest via email. We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).

What will happen next?

(a) Once the Complaints Form has been requested, filled in, and sent back to us. We will send you written acknowledgment of the receipt of your complaint within 3 working days, enclosing a copy of this procedure.

(b) We will then investigate your complaint. This will normally be dealt with by the office manager, who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of receipt of the original complaint.

(c) If, at this stage, you are still not satisfied, you should contact us again, and we will arrange for a separate review to take place by a senior member of staff.

(d) We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.

(e) If you are still not satisfied with our final viewpoint (or more than 8 weeks have elapsed since the complaint was first made), you can request an independent review from The Property Ombudsman without charge.

Address: The Property Ombudsman, Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP, UK.

Phone Number: 01722 333 306

Email Address: admin@tpos.co.uk

Website: www.tpos.co.uk